Who can create an account?
- Anyone can create an account. You don’t have to be a Rotary member, but your access to certain areas is determined by your membership and role in Rotary. Existing MAP users will have to re-register and can use their MAP user ID.
How do I create an account?
- Simply click on the Register button. After answering a few questions, you’ll be sent an email asking you to activate your account.
How do I change my password or username?
- Go to your profile (on desktop, click on your name at the top of any page; on mobile, tap the blue profile icon). Look for the tab that says “sign-in email & password.”
What is a security question?
- A security question helps us verify your identity when you’re making changes. The answer to your question must have at least four characters.
What parts of the site require sign-in?
- Signing in to My Rotary gives you a customized experience and easier access to tools and information that are relevant to your role and activities, such as a customized homepage. But most of the site is accessible without signing in. You will be prompted to sign in to secure tools and applications and areas like Profile and Discussion Groups.
How do I stay signed in?
- You can stay signed into the site for up to 30 days as long as “remember me” is selected. If more than four hours have passed since you last signed in, you may be asked to sign in again to access certain secure areas of the site. These include tools and reports previously available through the Member Access Portal (MAP).
How do I sign out?
- Go to your profile (on desktop, click on your name at the top of any page; on mobile, tap the blue profile icon). Look for the tab that says “sign out.”
Why do I get an “access denied” message when I go to certain pages?
- You might receive this message if your role does not give you access or your new role as a club or district leader has not been updated in our database. You can try signing out and signing back in. If you think your website account does not have the correct privileges, please contact email@example.com.
Browsers and devices
What browser should I use?
- The site is optimized for modern browsers such as Chrome, Firefox, Safari or Internet Explorer 9 or 10. We recommend you upgrade your existing browser or install a new one from these choices. The site is not optimized for IE8 and older browsers, and your experience on older browsers will not be ideal.
What is compatibility view?
- Compatibility view is a setting for Internet Explorer. If you are using IE9 or 10 and you receive a compatibility view message, you may need to change your global compatibility view settings. In IE, go to Tools > Compatibility View Settings, remove Rotary.org from “Websites you’ve added to Compatibility View” and uncheck “Display all websites in Compatibility View.”
Can I use the website on my smartphone or iPad?
- The site is designed to display on screens of different sizes, so the mobile experience is greatly improved. It will automatically adjust to your screen size, and is optimized for iPad and Android and iOS phones. Some applications on the site have not been updated and might not function or display as well on smaller screens.
Can I edit my Rotary Resume in my profile?
- No. The Rotary Resume section displays information that Rotary has for you in our database. If you see errors in any non-editable fields, please contact firstname.lastname@example.org to have it corrected. New features will be added to the profile page in the coming months. Please check back regularly to revisit your profile, update your information, and build connections with other Rotary and Rotaract members.
How do I find a group?
- Search by keyword to find a group that is discussing topics of interest to you.
How do I join a group?
- If the group is open, click the join button located to the right of the group description under Join the Conversation. If the group is invite only, you can ask to join by clicking the send request button.
- At this time, only Rotary and Rotaract members may join a group.
How do I start a group?
- Click on the Start a Group button. Write a brief, but catchy summary of your group’s topic to attract new members. Upload an image that reflects its activity. And choose whether to keep the group private or public. Public groups and their discussions are open to all members of the community.
How is information protected?
- You have control over who sees your information. Next to any profile item is a “lock” icon, which you click to control your settings. An open lock indicates you are sharing that information with others. A closed item indicates no one else can see it. To view your profile as others see it, click on “View your public profile.”
How do I connect with other members?
- You must join a group to connect with other members. Only Rotary members and Rotaractors may connect for the time being.
Where is Member Access?
- All of the tools and applications previously available in the Member Access Portal (MAP) are built into the new site to make it easier to carry out your Rotary tasks in one integrated, secure site. You’ll find club- or district-related links under Club & District Administration. You’ll find individual links under your Profile, such as the donor history report and updating your contact information.
Where are my club and district reports?
- Your club and district reports are available under Reports in Club & District Administration. You may be asked to sign in again if more than four hours have passed since you first signed in.
How do I update data for my club or district?
- You can manage club and district data in Club & District Administration. You may be asked to sign in again if more than four hours have passed since you first signed in.
How do I report my club goals?
- Use Rotary Club Central to report your club goals, including membership, service, and Foundation giving. A link to Rotary Club Central can be found on the My Rotary homepage when you are signed in.
Where are my Workgroups?
- You can find your Workgroups under your Profile page.
Why can’t I access my reports?
- If you’re unable to access your reports, it may be because your new role as a club leader has not been updated in our database. If you think your account does not have the correct role, please contact email@example.com.
How do I change the language on the site?
- Click on Location/Language at the top of any page. Choose your language from the selections in the right column. Indicate your location on the map or sign in to use your club or personal address.
How is information about location used?
- Your location and language is used to provide you with content that is relevant to Rotary in your area, in the language of your choice.
Finding a club/Joining Rotary
How do I recommend members?
- Complete the Rotarian Membership Referral Form and we’ll forward your referral’s name to clubs in the area.
How do I find a new club?
- Use the Club Finder (the link is located at the top of each page) to search for Rotary and Rotaract clubs. You can search by location, meeting day, meeting time, club type, or keyword.
How do I join Rotary?
- Clubs accept new members by invitation, so we recommend you first reach out to a club in your area to learn more. Use Club Finder to find a local club, then click on “Ask about joining” to reach out to an individual club.
Where is ProjectLink?
- ProjectLink has been incorporated into our new crowdsourcing tool at ideas.rotary.org, where you can post your project’s needs as well as search for projects you want to support.
Who can post a project in need of resources or volunteers?
- The following club leaders can add a new project on behalf of their club:
- Membership chairs
- Foundation chairs
- Executive secretaries/director
- Rotaract club presidents
If you’re unable to post a project, it may be because your new role as a club leader has not been updated in our database. If you think your account does not have the correct privileges, please contact firstname.lastname@example.org.
How do I volunteer, fund, or partner on a project?
- Browse projects in need of your expertise, funding, or donations. Search by keyword, club, language, or topic including area of focus, fundraiser, and polio. You can also filter your search by most popular, recently added, and more. Once you’ve found one that’s right for you, click on the project to learn more and find contact information.
Where do I post my finished club project?
- Post details and photos of your completed projects on Rotary Showcase, which helps you share your project story with the Rotary world and Facebook friends.
How do I find a specific document?
- You can find most of Rotary’s documents and publications in the Document Center. Browse the most popular documents on the main page or search by category, file type, date created, or language. You can also search by keyword, title, and in some instances, publication number.
Member Data Integration
How do I connect my club membership database with Rotary’s?
- You can link your local database to Rotary International’s member database by working with one of our providers. Find more information in the Manage section. (https://www.rotary.org/myrotary/en/member-data-integration)
How has search been improved?
- You can search for documents, pages, and even clubs using the improved search function. Click on “pages” to search just webpages, “documents” to search only documents, and “all” to search across both. Use the filters to narrow your search. Search now includes applications, tools and links to secure functionality such as the Club & District Administration section. We will be adding people, groups and discussions to search in the future.
What are search filters?
- After you execute a search, you will see a set of search filters on the left. Selecting one or more choices under category, file type, time will narrow your search. Try not to select too many choices, or you might not get any results at all.
What if I don’t find what I’m searching for?
- The search is brand new and will improve even more as you help us “fine tune” the search engine by using the site. You can contact us with questions about content you are not finding easily.
Still have questions?
- Please send us an email so we can help you get the most out of the new site