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Pillars of strength

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Illustration by Louisa Bertram

On 1 July 2001, I was installed as the Rotary Club of New York’s first female president. The club was about to celebrate its 92nd anniversary, and it made a big production of my installation. A group from the New York Police Department marched me in, singing “New York, New York”; I announced my agenda for the coming year; everybody toasted. And we thought that would be the historic event of the year.

The morning of 11 September, I was in my Brooklyn apartment getting ready for a club meeting. My daughter called and told me to turn on the television. I watched as the second plane struck, and it dawned on me that I was on an island. My family was not there: My husband was in the suburbs at our home, my children were scattered. I worried that some of the members of my Rotary club were at the World Trade Center – a fear that was later confirmed. I’d never felt so alone.

Then I turned on my computer. Messages from Rotarians all over the world were pouring in – from Lebanon, England, Israel, France. Club presidents were asking, “How can we help?” I spent days at my computer trying to keep up with the messages from people in different time zones. I hardly slept. The checks began coming in. I called our club’s executive director and asked him to work with the chair of our club’s foundation to open a special account. Then I called an emergency club meeting.

We had 185 members at the time and were fortunate not to have lost anyone in the attacks. I remember thinking it was important to keep the members feeling safe and hopeful. I worried that those who didn’t live in Manhattan might be afraid to come to the meeting. But everyone showed up. I recalled how, as a child during World War II, I’d participated in air-raid drills at my school. As the children were hiding their heads in their hands, my music teacher had asked me to run down the halls singing “Home on the Range,” just to give them some hope. After 9/11, I felt the same call to inspire the members of my club.

At every meeting, we played patriotic songs. I invited firefighters and others who’d been injured to attend. I invited people who had lost loved ones: a widow and her child, a father who had lost his son and who continued to attend meetings. I made the club a haven for those who had been affected by the attacks – not only to support them, but to motivate the members of my club.

I often was up until 3 a.m. coordinating the teams I’d organized. That was one of the most important things I did: make personal contact with members, organize and motivate them, give them hope. I had an Internet team to spread the word. We used the Internet to explain to donors what we were doing with their money and to show them the reality of the situation in New York. Another committee organized members to head to ground zero to volunteer their skills. All of our members have unique skills. One is a forensic dentist who helped identify victims in the days after the attacks; one is an officer in the New York branch of the American Lung Association who tested the air quality at the disaster site; another, who owns a courier service, used his van to bring bottled water to the volunteers. We also had an 85-year-old member who helped Salvation Army volunteers serve food.

Then there was a committee to identify people who needed emergency funds. Some of the committee members weren’t even Rotarians, but they later joined. I made applications to hand out to people who needed assistance. Team members traveled on foot to churches, synagogues, firehouses, and police stations. Everything was personal and well organized. We went to meetings of the Better Business Bureau and various charitable organizations to find out where the need was greatest. We found individuals with touching stories who needed our help. Some had lost their adult children and suddenly found themselves the sole caretakers of their grandchildren. Another man lost his daughter, who had been helping him pay rent and maintain his home.

When Rotary clubs in Michigan volunteered to assist children who had lost a parent in the attacks, I formed another committee to coordinate that effort. In all, the Michigan clubs adopted eight mothers and their children. For an entire year, the clubs sent the families money for expenses, along with letters of support. The committee also organized a way to give back to the first responders who worked day and night at ground zero in the months after the attack. Volunteers offered firefighters and police officers weekend family getaways at vacation rental homes in Nantucket. We even sent a firefighter and his new wife to New Zealand and another couple to England; the host clubs and districts welcomed the New Yorkers as if they were their own. One firefighter told me he cried when he got the application for his vacation.

Every year, we honor the firefighters and the police, and every year, I receive a phone call from one of the men and women whom we helped. Last year, I invited John Jonas and his crew to speak at our club. Dubbed the Miracle of Ladder Six, they are a group of firefighters who were inside the World Trade Center on 9/11. The crew recounted how, as they were running down the stairs of the north tower, each carrying 100 pounds of gear, a woman they were helping collapsed from fatigue. Though the building was crumbling around them, they refused to leave her and, as a result, became trapped in the stairwell. Hours later, they were able to escape with the woman. But had they not stayed to help her, they said, the entire crew would have been killed in the collapse. When they finished telling the story, Jonas thanked his men for their bravery. Everyone in the room was clearly moved.

People often remark how terrible it must have been to be the president of the Rotary Club of New York on 9/11. I say just the opposite. I thank God I was in that position. I’m grateful to have used my skills of coordination and my ability to inspire. One of the greatest compliments I received was when one of the men in my club said, “You know, Helen, we were talking about what you did after 9/11. We looked around and asked, ‘Who, out of all these men, could have handled that?’ No one.” I did it for myself and to open doors for other women. Many women have joined the club since then, many of them young. Somehow, I’ve set myself up as a mentor (that’s what the members of my club call me, anyway). And I love it. I love to inspire them. I love to help them feel proud to be Rotarians.


42 Comments:
At 9:20AM on 17 December 2012, Leslie wrote: "The great majority of mankind are satisfied with appearances, as of they were realities, and are often even more influenced by the things that seem than by those that are".
At 9:31AM on 3 October 2011, Otasowie PRI Omigie wrote: My Rotarian sister Helen may God multiply your kind of person in this world.
At 8:49AM on 23 September 2011, Nancy Rhodes wrote: As a current DG, thank you for your cafe and compassion and for leading and organizing. This is an amazing story and I am proud to be a fellow (female) Rotarian. Nancy Rhodes, DG 6270- Southeast and mid central north east Wisconsin.
At 11:26AM on 15 September 2011, Rtn. Charles Matsiko Ssenyonga wrote: I have read Rtn. Helen Reisler's inspiring article and have no doubt that Helen is a great person and a true Rotarian. Her experiences will inspire all members of the Rotary Club of Entebbe in Uganda, District 9200.
At 9:56AM on 14 September 2011, Kedar Patwardhan wrote: Hi Helen Your Work Inspires me! No matter how hard we are hit, The important thing is to stand up again ! Thank you for what you have done & please keep up the good work.
At 3:26PM on 13 September 2011, Joi Burton PDG 5790 wrote: Helen, What a nice surprise to see your article in the latest Rotarian.It is a wonderful example of who we are as Rotarians
At 9:43AM on 13 September 2011, PPDrDavid Chung wrote: Dear PDG Helen, Greetings from E-Club of 3310. In Singapore. We are well connected and received news of 9.11.2001. Since then we count our blessings as we pass thru each year and noted that in every crisis, we have heroes and heroines rising up to do their share for humanity and I'm glad to be your fellow rotarian. Keep it up. Best regards--PPDr David Chung
At 9:43AM on 13 September 2011, Rafael Prado wrote: Congratulations Helen! Very inspiring story... Greetings from Panama!
At 2:10PM on 12 September 2011, Marina Gonzalez wrote: Very, very inspirational story, Thank you Hellen for sharing it with rotarians from all the world
At 10:50AM on 12 September 2011, kathryn McIntosh wrote: Thanks for giving such a great summary of what your club did. That is what Rotary is about.
At 10:49AM on 12 September 2011, teresinha Gomides wrote: Helen Reisler, Your story has inspired me. Congratulations!
At 10:49AM on 12 September 2011, Jay Dzurilla wrote: Greetings and Salutations !!! You have returned a smile to the face following such a tragedy, TEN years ago no less !!! THANK YOU for all you and your fellow Rotarians have done on and following 9/11 !!!!!!!!!!!!!!!!! Obrigado, jay dzurilla, RD 6630 ( NE Ohio, USA ) DG 2006-2007
At 10:49AM on 12 September 2011, GEorge wrote: This is what the ideal of service means in the life of a rotarian. The motherly pangs of love must have immensely contributed to this goodwill. It was the best opportunity you had to serve your community. Asante/Thanks.
At 10:49AM on 12 September 2011, George Bedson wrote: I was living in Canada when the Towers were attacked and was in NY three weeks before it happened. My wife and I visited the towers and felt so very close to it all when they went down. All the way over here in Australia we have been glued to the commemorative events and have such strong emotions still. Your story passed through our Rotary club and as we know NY well it is easy to picture your work during the days and months following the attack. Good onya Helen ..........as we say over here .You are inspirational. well done. George
At 10:48AM on 12 September 2011, Diana Hernandez wrote: As President of the first LATINO ROTARY CLUB, I am proud of you and have shared your story with the club. Rochester Latino Rotary Club Rochester, NY
At 10:48AM on 12 September 2011, Rtn. Ijeoma Pearl Okoro, Past Assistant Governor, Rotary Club of Port Harcourt! district 9140, Nigeria wrote: i visited the WTC building forvthe first time in July, 2001 after attending the RI Convention in San Antonio . It was shocking when three months after, I watched on TV as those twin numbers were ablaze. I got married in 2004 and chose September 11 as my wedding date. I pleaded with my groom to be that i needed a date that the whole world will remember and he obliged. Today is my 7th wedding anniversary and as usual, I pray for those innocent souls and ask God to inspire us as Rotarians to be agents of change in our various capacities. I pray always that the change should begin with me.
At 10:47AM on 12 September 2011, Renny wrote: Very inspiring. I can think of only a few Rotarians like you but I hope to become one in the near future. Thanking you for sharing.
At 10:46AM on 12 September 2011, PDG Dr Sushil Khurana RI Disrict 3010 wrote: You proved that you are not just the member of Rotary Club but a ROTARIAN in real sense.You did a proud to all those who wear the Rotary Pin.
At 10:45AM on 12 September 2011, Jenny wrote: Really felt proud being a Rotarian. You are really inspired us.
At 10:45AM on 12 September 2011, PP Tushar Ranjan Das,RC Cuttack Greenfield RID 3260 wrote: Rtn. Helen Reisler,being the 1st female president of RC New York has faced the grave situation and render situation based service to the affected people.
At 10:45AM on 12 September 2011, Lee Nyit Fong wrote: What a humanity sevice done to all the needy and a win - win reward to those lifesavers who had play a vital role, better than vocational service "pride of workmanship award".
At 10:45AM on 12 September 2011, Aa.Cha.Ashoka Kumara wrote: Really we are proud of you Helen. I narrated this during the District Governor's visit to Mysore Brindavan club on 10.09.11. You are great and inspirer
At 10:44AM on 12 September 2011, Rtn.Chandra Shekhar Chitrala wrote: Proud of being a part of an organization that has members and leaders like you... Your description of the senseless tragedy brought tears to my eyes, but at the same time, inspires me to continue to be a part of Rotary.
At 10:44AM on 12 September 2011, Ann Owen wrote: I am proud to be in the same organisation as this wonderful person in New York. Why are there still Clubs that refuse to accept women as members?
At 10:44AM on 12 September 2011, Roger Skinner wrote: Thankyou for your service. What can we do from upstate I mean UPSTATE to help you today. We are located midway between Syracuse and Albany.
At 10:43AM on 12 September 2011, Lillian Coury wrote: I was a member of the NYC Club then, and was proud to be a Rotarian, proud of Helen's leadership, and proud of the outpouring of love and support we got from around the world. I tell the story Helen relates often, and believe me when I say she is being humble and understated in the telling of the accomplishments she inspired all of us to achieve. Thank you, Helen, for raising the bar so high -- for all of us!
At 10:43AM on 12 September 2011, John R. Mueller, PDG D6400 wrote: You were at the right place at the right time. Thank you and your club members for their service at a time when it was really needed. Your story is a great one and thanks to Rotary for publishing it.
At 10:42AM on 12 September 2011, Jan Eric Nordmo wrote: A wonderful chronicle and story about Service Above Self! You and your club make us all proud to be Rotarians. Well done Helen and the Rotary Club of New York.
At 10:42AM on 12 September 2011, Rotarians of Mongolia wrote: Thank you Helen for helping us by your inspiring story to feel proud to be Rotarian again and again. This is the greatest moment of a life when you feel you could do something good for others.
At 10:42AM on 12 September 2011, Sekhar Wariar wrote: Doing good is natural to Rotarians! Good that opportunity was used.
At 10:42AM on 12 September 2011, Pichet Ruchirat wrote: Thank You PDG Helen. You have done your very best and Thank God to have YOU just in time. God Bless.
At 10:41AM on 12 September 2011, Aa.Cha.Ashoka Kumara wrote: We are proud of you Rtn Helen. I am Assistant Governor., Zone 7 Mysore District 3180. This day I am guest at Rotary Brindavan, as District Governor's official visit . I am sharing your experience in the meeting. You are our role model. Aa.Cha.Ashoka Kumara, AG Zone 7, Distrit 3180
At 10:41AM on 12 September 2011, Umah kemjika kizito wrote: This is a great thing you have done,and u have shown how great you are to the less privilege.Bravo.... you Are Great
At 10:41AM on 12 September 2011, Abraham I. Gordon, PRIVP wrote: Boyh you and your district remain remarkable assets in our Rotary World. You were an outstanding DG and you continue to lead your district in leading our fellow Rotarians. My best wishes
At 10:41AM on 12 September 2011, Jack Miaskowski wrote: Helen, what an inspiration you have been to your Club. Having worked in the City, I was stunned to watch the events on TV that morning. I have a Meeting in NYC in October and I will try to attend at your Club. Thank You! Past President of the Rotary Club of Strongsville OH
At 9:31AM on 9 September 2011, DR.SAJI M.T wrote: Great job- You were the chosen one and you should thank God for it. This should be the greatest motivating factor for many of us
At 9:44AM on 7 September 2011, Sk. Abdul Hadi, R C Khulna North, D-3280 wrote: What an inspiring story! You are a dedicated Rotarian Helen.
At 12:07PM on 6 September 2011, Margo McInnis wrote: What an inspiring story for anyone to read about how you took a horrible situation and turned it into something positive and possibly "curing" for others....and your hard work continues to this day. Bravo!
At 10:16AM on 29 August 2011, Tin Tin Nu Raschid wrote: What a great accomplishment. Thank you for what you have done and what you are continuing to do.
At 10:16AM on 29 August 2011, VED PRAKASH LAKHOTIA wrote: i like your activities.............
At 10:16AM on 29 August 2011, eva corredor wrote: An inspiring story. Congratulations. You are great, Helen.
At 10:16AM on 29 August 2011, Jack Selway wrote: We are proud of PDG Helen, VP of Membership for Rotary Global History Fellowship, and a member since 9/11/01

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