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 Rotarians share ideas on member retention

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When it comes to recruiting and retaining members, creativity is the name of the game. Rotary Images/Alyce Henson

Diana Wood Howard, president of the Rotary Club of Spring Valley (Columbia), South Carolina, USA, says membership has never been better since the club decided to move its meetings to a brand-new grand hall at a local church.

"We've inducted 20 new members in less than 18 months," Howard notes. "Don't be afraid to think outside the box for a new meeting venue" when it comes to membership development, she advises.

Recently, Rotarians discussed innovative approaches to recruiting and retaining members on Rotary International's official Facebook page . Rotarians are encouraged to e-mail their creative strategies to leadership.training@rotary.org .

Howard says it's also important to get new members involved early. “Our ‘newbies,’ as we refer to them, organized a PolioPlus fundraiser this past July.”  

Elizabeth Penny, president of the Rotary Club of South Ukiah, California, says her club encourages members to bring their children to meetings. As a breakfast club, it meets early enough to allow members to get their children to school.

"We're a pretty informal club, and we wanted to be welcoming to younger parents," she says. "It has worked really well for us. The children have their own table and call themselves 'Rotary kids.' They even have their own project: collecting used towels and blankets from hotels and donating them to the humane society."

The Rotary clubs of Sebastopol and Sebastopol Sunrise, California, focus on fellowship. Every spring, Rotarians volunteer to host an evening meal at their homes for three members of their own club whom they’re less familiar with.

“We match participants based on their not having significant relationships with each other,” says David G. Mark-Raymond, of the Sebastopol Sunrise club. “The idea is to develop new relationships and be more inclusive.”

John T. Capps, of the Rotary Club of Morehead City-Noon, North Carolina, recommends that Rotarians “always keep a bright-colored 3 x 5 card in your shirt pocket, handbag, mode of transportation, or on your desk for a quick, efficient, effective way of remembering potential club members.” Capps says the method works: He has proposed 92 members, 78 of whom are still Rotarians.

What are some successful ideas that your club has tested to attract and retain members? Post your comments below, or continue the discussion on Facebook .

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8 Comments:
At 10:11AM on 27 December 2010, Olalekan Kasali wrote: i so much agree with mr Peter Jemba Kaggwa's view about the fact that the PRESIDENT makes or mared the club in his activities, and that PRESIDENTS should be urged to make his/her program for the year known to the club long before his coming on board at the helms of affairs in the club. it is not enough to just have any member to become the PRESIDENT. leadership is what makes the club go a long way in pleasants to the members & even attracts new ones. we in my club would welcome initiatives to grow our membership which has dropped drastically.
At 12:36PM on 17 December 2010, Fred Snell wrote: How can we fairly and effectively accomodate and retain a 50 plus year Rotarian who recently joined our club from another state who is used to paying only for the meals at the meetings he attends? We're familiar with honorary membership. Does age plus years as a Rotarian create a special case?
At 10:49AM on 13 December 2010, Susan Nancy Giove wrote: When you strive to 'recruit' a new member, remember to consider the 4 Way Test which will help to decrease the annual attrition rate.
At 10:52AM on 13 December 2010, Gordon Fell wrote: We are also in the process of preparing a member survey like Doug Cooper mentioned. If anyone has a survey they would like to share, we would greatly appreciate it. Thanks. Gordon Fell, President, Westwood Village (Los Angeles). cpa@gafmail.com
At 9:31AM on 9 December 2010, Doug Cooper: Past-Prez & Current Memb.Co-Chair wrote: SURVEYING current members helps retain them. I'm preparing such a survey now, and NEED HELP! Could someone please e-mail me a sample survey, in Word if possible? THANKS, B/R, Doug C, TRC Lakewood/Rocky River Sunrise, Ohio, USA
At 11:58AM on 7 December 2010, Mark Smith wrote: As with any business, growth comes in one of three ways -- acquiring new members, retaining more of the existing members and/or getting each existing member more actively involved -- ideally, and group will have the benefit of initiatives in all three areas. A key to retention is active participation is individual member's engagement plans -- help each member find the intersection of what they are good at and what they enjoy doing, then get them involved!
At 8:39AM on 7 December 2010, Mark Smith wrote: We can grow R
At 8:39AM on 7 December 2010, Peter Jemba-Kaggwa wrote: In addition to understanding Rotary, ENJOYING ROTARY has a very significant bearing to the growth and drindling of the membership of a Rotary Club. Enjoying Rotary is very much affected by the LEADERSHIP of the Club at all levels especially THE CLUB PRESIDENT. Leadership is infectious, a dull leader makes the Club dull, a people-friendly President makes members friendly, an outgoing President makes the Club Membersship outgoing, a President who values members makes members value each other, etc. We need to ensure that prospective members are inspired by Rotary and that Rotarians ejoy Rotary. Vivalle Rotary. It is therefore extremely important that to ensure that the leadership is right, especially THE PRESIDENT, so that other efforts and strategies have a condusive base.

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