Get to know the Foundation's Contact Center
Rotary International News -- 24 March 2009
The Rotary Foundation's Contact Center is your resource for grant reports, donor histories, contribution information, and more.
Some of the services the Contact Center provides include:
- Confirming contribution and recognition information
- Explaining contribution transfer request forms and Paul Harris Fellow recognition points
- Sending club and district Paul Harris Fellow recognition summaries and Sustaining Member, monthly contribution, humanitarian grants , and Every Rotarian, Every Year activity reports to officers via e-mail or fax
- Forwarding requests for Benefactor reports
- Sending donor histories via e-mail or fax (to individual donors only)
- Requesting expedited shipment of Paul Harris Fellow recognition materials, when appropriate
- Researching and resolving contribution and Paul Harris Fellow recognition discrepancies
- Answering general inquiries about The Rotary Foundation
- Assisting with the navigation of Rotary.org
The Contact Center provides services in English and Spanish and can be reached at contact.center@rotary.org or toll-free (within North America) at 866-9-ROTARY (866-976-8279). Operational hours are Monday-Friday, 8:00-17:00 Central Time.
Rotarians outside North America should continue to contact their international office .
The Contact Center began taking calls and written requests on 2 October 2006 and has already processed more than 130,000 individual inquiries.