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The Four-Way Test dissected

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Herbert Taylor with The Four-Way Test. Rotary Images

In 1932, Herbert J. Taylor wrote down four questions on a small white piece of paper to serve as an "ethical yardstick" for his employees.

His simple creation has come to be known as The Four-Way Test. Revered by Rotarians, it has been translated into more than 100 languages and recited weekly at club meetings around the globe.

When Merv Hecht, a member of the Rotary Club of Santa Monica, California, USA, challenged the notions behind the test as unrealistic and impractical in today's world, his letter in the December 2009 issue of The Rotarian prompted a flood of responses, many in defense of the test.

"Is it the TRUTH? The truth is variable," Hecht writes in his letter, reflecting on the first tenet of the test. "It used to be the 'truth' that the world was flat. And if you didn't accept that truth, you were burned at the stake. Then for many years it was taught that the world was round. Now they say it's elliptical because of the pull of gravity. Which is true?" He goes on to argue that what is fair for some is seldom fair for all, and that the final two points of the test are "not the way the world works." ( Read the full letter. )

Hecht says he is surprised by the response his letter has received. "It was a spur-of-the-moment letter, but in thinking about it now, I think it's a reaction to the black-and-white attitude that is permeating our society," he says. "Absolutism is dividing our fellow Americans as well as our international friends. The Four-Way Test is another of these absolutes that fails to train people to see the grays in social relationships. Perhaps Rotary, one of my very favorite organizations, could be improved with a new Four-Way Test that includes an openness to other points of view."

Below are a few of the many responses that have poured into The Rotarian 's mailbox.

  • Dale Bailey, of San Diego, California, USA, agrees with Hecht: "You're right -- The Four-Way Test is obsolete. We now live in a world where absolutes only erode our freedoms. Truth is now only that which benefits the bearer."
  • John Collier, president-elect of the Rotary Club of West U (Houston), Texas, USA, writes: "If I am committed to the truth, I do not deceive people. I am transparent. I am committed to full disclosure and the truth as I know it, because deception is a practice that tries to persuade someone to believe a lie."
  • Marsha Doyle, treasurer of the Rotary Club of Lamar, Missouri, USA, responds: "The Four-Way Test isn't supposed to be easy. I believe it is supposed to make one think hard and search to the heart of every matter to ensure that the one asking is diligently seeking integrity. We try and fail now and then, but we try. We succeed far more often. Rotary should continue to promote the test as a standard to which all persons of integrity and goodwill can aspire."
  • George Paden, a member of the Rotary Club of Sand Springs, Oklahoma, USA, and district Rotary Peace Fellowships chair, says: "I respectfully submit that 'this is not the way the world works' is precisely the reason every member of Rotary should totally embrace the principles set forth in our Four-Way Test. Rotarians do not work the way the world works. Rotarians are not people who are motivated by what's-in-it-for-me or what-have-you-done-for-me-lately kinds of thinking."
  • Connie Cockcroft, president of the Rotary Club of Athens, Pennsylvania, USA, writes: "The Four-Way Test is the purest, most humble way to gauge the ethics of our professions."

What do you think? Share your comments below.

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40 Comments:
At 12:42PM on 21 March 2012, CC wrote: I know this is an old thread but wanted to say a few comments. First, if the majority of businesses and people followed the four way test, think of what a better place the world would be. Second, if anyone is crowing the Four Way test is obsolete, my first thought is they want to do business deals that do not meet the four-way test and that are suspect at best, unethical or immoral at worst; they are becoming part of the problem. I am not a rotarian but was so impressed with the four-way test as a way of dealing with business (and life) that i have incorporated it into my life. The results have been amazing. The client is happy and the company reputation has soared as a result which has brought in more business and more money.
At 3:02PM on 2 November 2010, Dave Mott wrote: Many people get too deep in evaluating things. America is about getting things done. Who cares about the 1% of inapplicable possibilities of our test? They work. Its not about being perfect. Its about your aim. What are you striving for today? I hope it can be defined by the four way test.
At 1:19PM on 9 August 2010, Lateef Adewale Ogunbadejo wrote: Apart from the fact that I was repeatedly invited to join Rotary, the only other attraction for me as a non-Rotarian was the four-way test. Our intellect which should be a great tool in our experiencing in this material world has become a major liability in our understanding of any reality beyond matter . The question of Truth has bothered generations before us as someone said earlier and will continue to bother every human being trying to understand his place and purpose here on Earth. My understanding is that TRUTH is absolute and is only found in the conscience of men, each of us in every situation devoid of self-deceit or other reasons, know what is right from what is wrong. To prick our conscience and therefore make us behave upright morally, ethically and professionally is the reason behind the four way test. For me, Rotarian Taylor must have been 'given' these words in his pursuit of a way to motivate the workers of a bankrupt enterprise but this little acorn, has now grown into a mighty oak just like Rotary or RI President Arc Klumph's idea of an endowment that has become the huge Rotary Foundation. All Rotarians must be proud to belong to an organization that believes in these inspired words and each must struggle with all the strength we can muster to live these words, be it in our thoughts, words or deeds. This world can only become better when more people live according to these words.
At 10:07AM on 13 May 2010, Gerald E. Cotton (Gene) wrote: Seek the Truth Recently the usefulness of the Rotary Four Way Test of the things we think, say, or do has been called into question by a Rotarian. Many other Rotarians rose to its defense. Both of these things have happened before, the question usually by members of the media who feel that they cannot follow the Four Way Test and do their job properly. My opinion is that number one of the Four Way test does require some consideration, and should possibly be changed to “Seek the Truth”. I think that Paul Harris recognized the problem when shortly before his death in 1947 he was asked to choose a single word which best described the essence of the organization he was instrumental in bringing into existence. He chose the word “toleration”. Although the Four Way Test had been in existence for 15 years by that time he did not choose Truth, Fairness, Goodwill, Friendship, Beneficial, or any similar. Why? I believe he recognized broad differences of opinion among those who sincerely believe their version of the truth. Others believe just as sincerely that their opposing version is correct. This is particularly evident in the areas of religion and politics. So-if people are ever to get along, “toleration” seems to be the most rational alternative. Albert Einstein said, “Blind respect for authority is the greatest enemy of truth”. We should seek the truth, follow what can be determined to be absolute, and tolerate the opinions of others. In my own life, (I am now 75 years old, and a Rotarian for forty years) authority figures such as my parents, clergy and other religious, teachers, etc. passed on to me, in all sincerity as truth, things that just were not. I, in turn, passed some of this on to my children. In our Rotary Club we occasionally have such differences of opinion that one or the other cannot be the truth. This is particularly the case with the “invocation” which begins most of our meetings. Convinced that their religion is the only “true” one, the name of their particular champion is always included, although other members strongly disagree. Whose “truth” should prevail? Rotary’s policy is clear. “Toleration” is the rule, or you will never get along. I believe that “Seek the Truth” should probably replace, “Is it the Truth” in the Four Way Test”. In the meantime, tolerate the opinions of others, research what you question, do not blindly accept the opinions of authority figures. Continue to follow what you sincerely believe is correct, and be flexible enough to change an opinion when it is proven wrong. Gerald E. Cotton North Shore Rotary Club Two Harbors, MN 55616
At 11:18AM on 11 May 2010, Imthiaz Ismail wrote: The Four Way Test is an overview of what all religions preach. When practiced in day to day life, one will undoubtedly achieve a sense of satisfaction to life as a whole. It has been practiced in the past and we can do so Now. As Rotarians it is our guding principle and our Ethical Obligation towards Humanity.
At 10:07AM on 16 April 2010, Glen Hoppo wrote: I'm about to rejuvinate my small business, a new start. As a proud Rotarian I believe that my new clients will be attracted to a business if they know we apply the 4 way test to everything we say and do. I can't think of any standard or credo that cannot be pulled apart if you are dedicated to do so.
At 10:21AM on 16 March 2010, Kristen Willis wrote: I could reiterate almost all of the comments that have been made in response to this article - and particularly what Bruce de Graaf of Australia points out in his comments about the general decay of our society. We keep making excuses for everyone, lowering the bar, lowering expectations and eliminiating accountability. The four-way test is something to strive for in our every day lives. You can put it into context in everything you do. It does not need to be "modified". It's like changing the standards because someone can't make the grade. It is a valid assessment of who we are and what we hope to achieve. Agreed - no one is perfect, but I'd rather shoot for the moon and land on a star, than not taking the shot at all. Someone will be there to say good try - let's try it again, maybe we can do it better.
At 9:10AM on 15 March 2010, Dennis Wong wrote: The Problem: Too many old farts such as myself want to apply the Four-Way Test to the behavior of others especially the bad actors in business and politics. The Solution: See, hear and read what high school students think, say and do in competing at Rotary Four-Way Test competitions. There is less judging of others and more questioning of their own actions and its impact on others. The Four-Way Test lives on YouTube. Start by viewing the following Four-Way Test Contest winner that will open your eyes, mind and heart. http://www.youtube.com/watch?v=MoUHNCzNCFw Suggestion: Be active in your Club’s Four-Way Test Contest. And if your club does not have one, start one. I am a believer. Dennis Wong Sunrise Rotary of Westport (CT)
At 1:00PM on 10 March 2010, Van Melle Nel wrote: 4 Way test: " Leave well alone" !!! The test as it is now, already covers our deeds for the well being of mother earth!!! "...we do,...will it be beneficial to ALL concerned ? "
At 11:45AM on 18 March 2010, Rtn.K M K Murthy, R.C.SECUNDERABAD,INDIA wrote: The first question is - Is it the truth?Knowledge of the truth gives us the real victory in life.Truth is conquering our own minds. Victory over our minds is won by knowledge and understanding. There is a prevalent assumption these days that everything is relative, a matter of personal opinion, that there is no such thing as truth or fact independent of personal perception.They think that everything is relative,goodness is relative,evil is relative, love is relative and so on. If everything is relative (that is not the whole, complete truth), then our actions,our affections, our personal relationships are relative, they can be ended whenever we like,whenever they do not please us. Is there such a thing as truth apart from personal belief, apart from personal opinion? Is there such a thing as truth?The question was asked in the ancient days by the Greeks, by the Hindus and by the Buddhists. It is one of the strange facts in the Eastern religions that doubt was encouraged- to doubt,to question- and in religion in the West, it is rather put down. How should one find out if there is such a thing as truth, which is absolute,which is complete,which is never changing in the climate of personal opinions? The actual is that which is happening,whether it is good,bad or indifferent. When one is incapable of facing that which is actually taking place in oneself, one creates illusions to escape from it. Can one avoid this escape from actuality? What is actual? The actual is that which Is happening,including responses,ideas,beliefs and opinions one has.To face them is not to create illusion. One cannot observe what is actually going on,if one's belief or conditioning qualifies the observation.Then, it is the avoidance of the understanding,of that which is. Truth can only be,when the mind is totally free of conditioning and of image-making.Truth is something that demands extraordinary quality of mind.
At 9:30AM on 10 March 2010, Jo Ann Oxsen wrote: Sometimes it's so easy to rationalize our actions in business and in life. I've found since becoming a Rotarian 5 years ago that if I'm in a quandry of what to do or say in a given situation, the 4-way test will come to mind and clarify the direction I should take.
At 9:34AM on 9 March 2010, Rtn Carol A Jalang'o wrote: The four Way Test,i agree with Gorge Paden's Comment, Yes the Four Way Test may be to some extend unattainable,most often as Rotarian we are faced with tough decisions,we agree to disagree,but based on the Four Way Test we try to come down to a common ground,not really fair to all concerned ,not really true,not beneficial to all,but it guides us anyway. it then becomes a touch point.
At 9:32AM on 9 March 2010, Christy Opara wrote: The Four Way Test is the best guide for Rotarians. However the principle behind it is applicable to all persons either a Rotarian or non Rotarian. If all persons in the world keep to the principle of the Four Way Test , the world will be a better place to live. We apply the Four Way Test every day and every where as long as we are living.
At 9:36AM on 9 March 2010, Greg Scripp wrote: Perhaps the language of the day is a little different now than then, so let me see if I can put a finer point on the intention of the words. THE FOUR -WAY TEST of the things we think, say or do: 1) Are you being truthful? 2) Are you considering all possibilities and giving them fair weighting? 3) Will it build a better relationship or tear down the progress already made? 4) Will it improve the character of all concerned? I think the first 3 are easy to understand in the context of relationships. As to #4, I respectfully think that Mr. Hecht actually misses the point. Beneficial doesn't mean one party "wins" or gets its way at the cost of another. It is not a zero sum comparison. Beneficial means to cause improvement. Improvement can be understood as something that adds to our character - makes us a better person, which is gained by the process itself, not the result. For example, learning a lesson "the hard way" can be considered beneficial to building a stronger character; or causing someone to strive harder for a result may provide a greater feeling of satisfaction or reward for the accomplishment and be a benefit by adding to one’s self-confidence or steel one’s resolve. In the motto: HE PROFITS MOST WHO SERVES BEST, the underlying knowledge is that one's sacrifices will be most beneficial to those who serve above and beyond; that personal sacrifice is rewarded many times over by the benefits derived from the selfless act of service. This also goes hand-in-hand with the theme of SERVICE ABOVE SELF. Anyway, that is how I interpret the FOUR-WAY TEST.
At 9:31AM on 9 March 2010, Maureen Merrill wrote: It would be wrong to say that the 4 Way Test tells us what to do. Part of its beauty arises from its form -- questions, rather than directions or answers. The 4 Way Test invites us to consider truth, fairness, friendship and mutual benefit before we speak or act. It challenges us to look at our core values and apply them to the real world.
At 9:30AM on 9 March 2010, Ben Aghazu wrote: The Four-Way Test will endure; this is probably because it presents a very clear format for addressing the question: Ist it RIGHT? Whatever our creed, religion or culture, this is a question that every society addresses in order to promote the common good.
At 10:44AM on 8 March 2010, Barrie Davis wrote: The 4-Way Test condenses the good teachings of the Bible into 25 words. It is a guide for living. It is a goal which all should seek. The first question, "Is it the truth?" does not mean we have to broadcast a statement because it is the truth unless it also receives a "yes" answer to the other three questions. The 4-Way Test will never be obsolete.
At 10:46AM on 8 March 2010, Philip Walsh wrote: Why do we need to water down a principle, to meet a challenge with an excuse . We all know where the truth lies and so should avoid seeking to justify our failures by attacking the standard required of us as Rotarians . The truth exists in a simple form , it is our lack of adherence that is complicated and confused.
At 10:47AM on 8 March 2010, Rosemarie Choo-Shee-Nam wrote: Our values are set by certain embedded tenets. Our religious beliefs instill in us the difference between what is right and what is wrong. Our conscience is our reminder of what is morally acceptable as the truth. Truth is that which when tested by cross examination stands the test of time.
At 10:54AM on 8 March 2010, James Dunny wrote: The 4 Way Test is a yardstick by which Rotarians are supposed to measure their actions. It was devised to aid a company deal fairly with its customers and it has provided Rotary with an ethical standard to hold up for all members to try to emulate. If it is indeed obsolete, the we are all a little poorer for having lost our moral compass.
At 10:54AM on 8 March 2010, Rtn Bruce de Graaf wrote: Rotary Club of Crows Nest; Australia. I have mused over this for quite some time before posting anything. The first thing that astonishes me is that Mr Hecht was surprised by the response to his letter. Surely calling obsolete the values that underpin everything that we Rotarians do, would not go without incident or response. It would seem that if we adopt Mr Hecht's point of view then we could also take a shot at the Ten Commandments. Perhaps Mr Hecht would try announcing that the Commandments are also obsolete. Given the decay of our society and general failure to observe the ten Commandments they could be renamed the Ten Suggestions. I am joking of course. I am relatively new to Rotary and have young kids; but far from being obsolete or irrelevant, the 4 Way Test absolutely work for me. It is an unconscious thing, I don't have to think about it. It is part of my value structure. I want to be a person that you can depend upon; to be truthful and be fair; to do a good turn; and in doing so strengthen relationships. This is a tremendously good thing for us all to do, which is why the 4 Way Test exists. Kids learn from us by what we say but more importantly by what we do; through Osmosis. It is not what I say, but what they see me do that they adopt as the way that they carry themselves. If I show them that I am in reality what I appear to be then I am doing my part to ensure that my kids will contribute to society rather than wreak havoc upon it or contribute to it's decay. In our family we have the Three "R"s. Respect for yourself; Respect for others; and Responsibility for our own actions. Mr Hecht, society no longer allows parents to discipline children; schools have no authority; police and other authorities have no power; litigation is rife; graffiti is everywhere; bullying is a major problem in the schools and in the workplace; crime is escalating. If we do not stand for something, we will not arrest this. We should be encouraging more people to take up the 4 Way Test, not slamming it as obsolete. Mr Hecht, you have done little more than provoke reaction in defence of the 4 Way Test.
At 10:58AM on 8 March 2010, Rtn. dinesh raj sharma wrote: Four way test is the best guide to our head and heart being a rotarian. thanks to Rtn Herbert J Tyalor, practiced in 1932 is teh best guiding principles. dinesh raj sharma, RC kathmadnu RID 3292
At 10:58AM on 8 March 2010, U.V.Kunikullaya wrote: 4way test is a technique to streamline your thought,speach and act. H.ypocrisy,double dealing have no place in sincere approach .It is a tool in your hand for self imrovement and success.We may fail in making people adhere to the princeple but if we practise and succeed emotionlly society recognises the right way to follow.
At 11:01AM on 8 March 2010, Ted Velguth wrote: Life and every thing about it is variable Had Mr Hecht applied the test to the letter he would not have posted it .Maybe hes searching for Obama's change ?
At 11:02AM on 8 March 2010, S. Subramony, RC of Tvpm Midcity, District 3211, India wrote: The 4 way test principle had witstood for 100 yrs and there is no necessity ti intrepret in a different way now.
At 11:02AM on 8 March 2010, George Oyeho wrote: The 4 Way Test virtue of Rotary stands for what the organization and Rotarians believe in. It reminds each Rotarian to think through their intent in terms of Truth, Fairness and Relationships they want.
At 11:03AM on 8 March 2010, PP Art Que, Tuguegarao Citadel, Philippines wrote: In my own point of view, the Four-Way Test is a standard test on how far you can attain the truth on whatever you think, say or do. And in seeking to attain the truth, we obtain fairness for everyone, thus building goodwill and benevolence to all concerned. This is a way of life that every Rotarian should set as an example.
At 3:28PM on 5 March 2010, Rtn. Elizabeth Stewart wrote: I have read all previous comments with great interest and would like to say that I am happy that so many people responded in favour of keeping the 4 Way Test as Mr. Taylor wrote it. In my Rotary Club we have the 4 Way Test Banner hanging and we each say the test at every meeting. Interestingly enough, at our last meeting it was the week that we celebrate the Student of the month from the 2 Secondary Schools in our town and one of the teachers commented as he told us why a particlular student was chosen, that looking at our 4 Way Test, pretty much explained why the student deserved the award.
At 3:28PM on 5 March 2010, Bill Thompson, DGE 7850 wrote: The 4-Way Test is a set of criteria by which we should evaluate our actions. The fact that there may not be a perfect fit does not invaliudate the ideal - we should do the best that we can.
At 9:09AM on 5 March 2010, SN Agrawal wrote: The 4 way test is an idealistic situation, which we try to attain. To be true, many a times we find that we do not act as per the test - our actions more suit our selves! But the fact remains that at least we have a Goal, a perfect situation, which many of us try to attain.
At 9:08AM on 5 March 2010, Giuliana Barbano wrote: Asking to yourself "is it the truth?" before speaking or acting is a way to avoid a double standard. It means: be onest, don't say to others things that you don't believe, or you don't know. The test is a simple way to avoid zero sum actions, it is not so difficult. You only need to be smart enough. Of course, you must not believe that economy is a zero sum...I mean...you must be smart enough! (ps I'm not a Rotarian)
At 9:08AM on 5 March 2010, Andres Osuna wrote: Let's not forget that the 4-way test is precisely that: a 4-way of getting to a "better" way of thinking, saying or doing things. If we only linger on the first tenet of the test, we neglect to reflect of the other 3. What is the truth to one person might not be the truth to another (everything is according to the color of the glass from which things are looked at), but that's where fairness, goodwill and better friendships and beneficial to all concerned come into play. Applying the 4-way test will inevitable lead those who apply it to consider the other person's point of view to address an issue thus avoiding the absolutism that believing I'm the only bearer of THE truth carries with it. I firmly believe the 4-way test is as valid today as it was when first written by Herbert Taylor.
At 8:55AM on 5 March 2010, Shelli wrote: I think the Four-Way Test is even more prevalent now that ever. In these days of arrogance and self-importance, I often ask myself those questions. If my dilemma fails one part, there is my answer.
At 8:54AM on 5 March 2010, Robert Monk wrote: Mr. Hecht is confusing "truth" in the sense of something being factual with "truth" in the sense of something being candid, sincere, or honest. As for fairness and things being "beneficial to all things concerned," imagine the situation of a baseball umpire. A player slides into home plate and is either safe or out. The umpire isn't violating the four-way test by calling the player out even though he or she doesn't benefit from the call. The player benefits from having been treated fairly and having gotten an honest assessment of his or her performance.
At 10:31AM on 4 March 2010, Leslie Pope wrote: I believe that seeking the truth of a matter makes us more open to all ideas rather than less open. I like the idea that I and my fellow Rotarians are all striving for truth, fellowship and the benefit of our fellow human beings.
At 8:47AM on 4 March 2010, Rtn. Uche Okugo, PHF wrote: There is only one truth for every situation. Let's not forget that the four way test is meant to be individualistic; if we tell, believe in and abide by the truth, then the remaining three tenets will naturally fall into place. Remember, it begins with; "in everything we think, say or do"...
At 8:46AM on 4 March 2010, Scott wrote: While absolutes do cause problems, the Four Way Test is not the end-all, be-all. The Four Way Test is, and should remain, a guideline for actions of all Rotarians. Of course there are a number of truths to every story, but if each person involved follows the Test, a beneficial product is sure to result.
At 8:46AM on 4 March 2010, Layne Marshal wrote: I would ask what we should strive to achieve. Should we seek truth? Or just an adequate answer? Should we seek universal fairness? Or is "some of the time" good enough? Should we seek good will and friendship? Or do we settle for just being acquainted? Should we seek to improve the general welfare? Or do we set our goals only to those which are easily attainable? In the end, I would rather regret that I did not pass the 4-Way Test at 100%, but did ace some contextual test of lesser standards.
At 1:07PM on 3 March 2010, Leif Stenfjord wrote: The 4 Way Test is not about absolute truth, it's about ones heart. No matter what you think of him or who he was, this is the point Jesus was making with his Sermon on the Mount. That is, its not how you keep the law but how you live it with those you are in community with, not in the absoluteness of ones actions. When Rotarian's start questioning the validity of the 4-Way Test they are like Christ's audience, the Pharisees, who could quote the commandments but missed their point entirely. Yes, the world is NOT flat, but the pundits of the day, be it politicians, denominations or talk show hosts, feel that the only correct view of the world is their own and our culture is sucked into that myth of absoluteness. Perhaps we need to remember that nobody is perfect and we should live with plenty of grace and peace to all of those around it as we all need it ourselves. That my fellow Rotarians, I believe, is at the heart of The 4-Way Test.
At 1:06PM on 3 March 2010, Sandi Gauder wrote: I have to agree with George Paden's comment. Yes, the Four-Way Test may be an unattainable ideal but it acts as a touch-point for Rotarians when difficult choices need to be made.

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